Help Center

Members

Adding and importing members

You can add members individually or import an existing list. Both live under Members in the sidebar.

Add a single member

  1. Open Members from the sidebar.
  2. Add a new member and enter their name, phone number, and the plan they are on.
  3. Save. The member is now tracked — their membership, expiry, and check-ins all flow from here.
Tip · Always add the member's real WhatsApp number. That is the number automated renewal and expiry reminders go to — a wrong or missing number means they never get reminded.

Import your existing members

If you already keep members in a spreadsheet (Excel or a CSV), you do not need to retype them. The import wizard reads your sheet and brings them in.

  1. In Members, choose to import.
  2. Upload your spreadsheet. GoBeyondGym automatically finds the name, phone, and plan columns — even if your headers are named differently (for example 'mobile' or 'membership').
  3. Review what it found. If your sheet uses plan names you have not created yet, the wizard can create those plans for you so the import never gets stuck.
  4. Confirm, and your members are imported.
Tip · A clean sheet imports best: one row per member, with at least a name and phone column. A plan column is helpful but not required.

Need a hand?

A real person is happy to help you set this up. Email gobeyondgym@gmail.com.