Help Center

How can we help?

Short, practical guides to get the most out of GoBeyondGym. New here? Start with Getting started.

Basics

Your first day: what to set up, in what order, to get your gym running on GoBeyondGym.

Print your gym's QR so members check themselves in at the door with their phone — no app needed.

Add members one at a time, or bring your whole existing list in from a spreadsheet with the import wizard.

Create your own plans — name, price, and duration — so every member is billed and tracked correctly.

What messages GoBeyondGym sends your members automatically, when they send, and how it differs by plan.

How to record a payment, renew a member, and use the Renewals and Collections pages.

Spot members who are about to quit before they do — and win them back with one tap.

We are a small, hands-on team and happy to help. Email us and a real person will get back to you.