Help Center

Automation

How WhatsApp automation works

GoBeyondGym can message your members on WhatsApp automatically — the reminders that keep members from quietly slipping away. Messages come from a verified GoBeyondGym business number using approved templates, and each one names your gym so members know it is from you.

The messages

  • Renewal reminder — sent before a membership expires, so the member renews in time.
  • Membership-expired notice — sent on the day a membership expires, nudging them to renew at the front desk.
  • Payment receipt — sent after you record a payment, confirming it.
  • Win-back — sent to members who have lapsed and drifted away.
  • Owner daily summary — a daily WhatsApp to you (the owner) with your gym's numbers.

What is automatic on your plan

How much sends automatically depends on your plan:

  • Basic — reminders are manual: the app pre-fills the message and you tap send from your own WhatsApp.
  • Growth — renewal reminders and expiry notices send automatically; the rest are manual.
  • Premium — everything sends automatically, including receipts, win-backs, and your daily owner summary.
Tip · Whatever your plan, you can always send a member a manual WhatsApp message from their record — automation just handles the routine reminders for you.

You can turn your owner daily summary on or off, and choose the time, in Settings.

Need a hand?

A real person is happy to help you set this up. Email gobeyondgym@gmail.com.